How to fix Canon printer offline error?

March 10, 2023

Stop stressing yourself by wondering why my Canon printer is offline. It's not difficult to fix the Canon printer offline message. You can quickly solve the error with the easy tips in this blog. The reason your printer is offline can be a setting or set-up error.

Before trying any solution, check your printer's connection to the power supply cable. Next, verify the link between the printer and the PC. If both connections are okay, then restart your PC and printer. Rebooting can solve minor technical glitches.

If the printer is still offline, try the fixes from the next section.

Prompt fixes for Canon printer offline error

Use these solutions to fix the Canon printer offline issue.

Re-add your Canon Printer

First, remove the printer by opening “Devices and Printers” on your computer from the Control Panel.

Next, right-tap on the Canon printer from the printer list.

Select the “Remove Device” option and follow the instruction to remove the printer.

To re-add the printer, go to “Devices and Printers” and click the “Add a printer” button on the top.

Your computer will automatically detect the printer for setup, or you can manually add the printer by clicking the option “The printer that I want isn’t listed.”

After re-adding, print test pages to ensure that it’s working properly.

Relaunch the printer spooler service

Right-click the “Start” icon and select “Run” to open.

In the “Run” box, type “services.msc” to open the services list.

In the services list window, search for “Print Spooler” and right-tap it for options.

Select “Restart” from the option.

Next, choose “Properties” from the options and set the startup type to automatic.

Exit the setting and restart the computer.

Then check if the printer is working by printing something.

Set Canon printer as the default printer and uncheck the "Use Printer Offline"

Open the “Control Panel” on your PC from the Start search.

Then, go to “Devices an Printers” under the “Hardware and sound” setting.

Now, right-tap on your Canon printer from the list of printers.

Click “Set as default printer” to use your Canon printer as the default device for printing.

Next, click “See what’s printing” from the options.

A window will open up. Click “Printer” for options.

Uncheck “Use Printer Offline,” if it's marked.

Now, you can exit the setting and print.

Reinstall the Canon printer driver

Open the “Run” app (from the Start search, right-clicking the Start icon or Pressing the Windows key + R).

Now, put “devmgmt.msc” in the Run input box and click "Ok" to open “Device Manager.”

In the “Device Manager” window, go to “Print queues” and double-click on it to expand.

From the options, right-tap on your Canon printer for options.

Choose “Uninstall device” to uninstall drivers.

After that, go to the “Canon Support Page.”

In the search bar, enter the model name and number of your printer.

You will be redirected to the printer's drivers and downloads page.

Choose and download the appropriate driver for your printer model, then run and install the file by following the on-screen directions.

Discard all printing job

Click on "Devices and Printers" in the Control Panel on your Windows PC.

Locate your Canon printer and right-click on it.

Choose "See what's printing" from the menu.

In the opened window, click “Printer” for options.

Reject everything in the printing queue by tapping “Cancel All Documents.”

Now, exit all the windows and restart your PC.

After restarting, try printing something to check if the Canon printer offline message is gone or not.

Conclusion

Using the above-mentioned fixes, you can easily fix the Canon printer offline error. All you need to do is implement the steps correctly. Sometimes the printer encounters some minor issues, like connection errors or faulty drivers. So, instead of jumping straight to the major technical fixes, always start with small fixes.

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