Prompt solutions to fix Samsung printer offline error

 Samsung printers are known for their multi-functionality. The printers are well-designed with three or four functions. The machines are not just good at printing; they can also be used for scanning and faxing, depending on the model.

 

However, like any other printer brand, Samsung printers also show errors that interrupt usability. One of the most reported errors from users is the “Samsung printer offline” error. There are several solutions to tackle the error and get the printer back online.

In this blog, we will discuss the solutions to fix the Samsung printer offline error, but before that, let’s understand the reasons that make the printer offline.

 

What’s causing the Samsung printer offline error?

 

Here are the primary reasons behind the Samsung printer offline error:

• Samsung printer and computer connection issues

• The printer is set for offline use

• Print spooler services have stopped working

• Outdated or faulty primer drivers

• Too many print jobs

• A firewall or security app restricts printer use

• Other errors, such as paper jams or low ink levels

 

From these reasons, we learn that the offline message shows up when the printer is not able to receive the command or there is some communication error.

 

Step-by-step guide on Samsung printer offline fix

 

Following are the tried and tested methods to fix the Samsung printer offline error:

 

Check the connectivity

• First, check the printer's connection to the power source outlet.

• Then, verify the connection between the printer and the computer.

• If the connections are secure and the printer is still offline, try rebooting the devices.

• To reboot, switch off the printer and the computer and wait for 10 to 20 seconds.

• After that, restart both devices and try printing something.

• If the printer status is still offline, then try other fixes.

 

Uncheck the printer offline setting

• Open Control Panel on your computer (via the Start menu).

• The, under the “Hardware and Sound” you will find "View devices and printer." Tap the option to open the list of printers.

• Now, right-click on your Samsung printer from the list of printers to see the menu.

• Select “See what’s printing” from the menu. A new window will open.

• From the new window, click on the “Printer” tab for options.

• Now, uncheck the option “Use printer offline” if it’s checked.

 

Update Samsung printer drivers

• First, download the driver from the official website of the manufacturer.

• Now, you can either install it manually by running the update as administrator or from the “Device Manager” settings.

• To install the update from the “Device Manager,” open the “Device Manager” by inputting “devmgmt.msc” in the Run app box (open the Run app by right-clicking on the Windows Start icon in the taskbar).

• Now, expand the “Print queue” to see the printer's name.

• Right-tap on your Samsung printer and choose “update printer” from the options.

• Now, in the new window, select “Search automatically for drivers.”

• Once the computer locates the driver, follow the instructions to complete the installation process.

 

Note: Samsung printers are acquired by HP, so visit the HP support page to download the printer drivers.

 

Restart print spooler

• First, right-tap on the Windows Start icon and open the Run app.

• In the Run app box, type “services.msc” to open the Services list.

• In the list, scroll down to find “Print Spooler” and right-tap on it for options.

• Now, click on “Restart” for restarting the spooler services.

• By restarting, all the print jobs will get clear.

• Also, double-click the “Print Spooler” and ensure that its startup type is “Automatic.”

 

Conclusion

 

You can easily fix the samsung printer offline fix error with the solutions from this blog. However, if the fixes don’t resolve the error, then check the printer for paper jams and low ink levels. If the error is not there, then try disabling the SNMP (simple network management protocol) from the “Port” tab under “Printer properties” in PC’s Control Panel. The SNMP is responsible for handling print jobs correctly, which sometimes hinders the printer’s performance. If this solution doesn’t help in fixing the offline status, then remove the printer from the PC and re-add it.