Easy fixes to resolve Epson printer offline error

 You will not be able to print anything if your Epson printer gets into offline mode. The primary reason for the Epson printer offline error is that your printer and computer are not able to communicate. The causes of this communication error can be various. It is crucial to fix the error to get the Epson printer back online. You can start troubleshooting the error with simple solutions such as restarting the devices, verifying the printer's connectivity to the power outlet and computer, and checking the printer for paper jams and low ink levels. 

 

 Why Epson printer is offline?  

 

If these solutions don’t fix the offline issue, then you need to use other solutions from this blog to resolve the error. But first, understand why the Epson printer is offline:

 

Wrong printer settings: The Epson printer might be set for offline use or pause printing.

 

Stopped spooler service: The print spooler is built-in software in Windows PCs that collects the printing jobs for the printer to print them. The printer might show an offline status if the spooler service stops.

 

Outdated printer driver: Faulty or outdated printer drivers may cause difficulty in communication and result in an offline error.

 

Connectivity issue: We have discussed verifying the printer's connectivity to fix the offline error. However, if you are connecting your printer using Wifi, your computer and printer might not be on the same network, causing an offline error.

 

Prompt fixes to resolve Epson printer offline error

 

Try these fixes to solve the Epson printer offline issue and get your printer back online:

 

1. Uncheck use printer offline setting

 

To disable the offline use setting, follow the below steps:

• Search for Control Panel in the Windows Start search bar and open it to access the printer settings.

• Now, select “View devices and printers” to see the list of added printers.

• Right-tap on your Epson printer from the list and choose the “See what’s printing” option from the menu.

• In the opened tab, click “Printer” and uncheck the “Use Printer Offline” option to disable the setting.

 

2. Uncheck Pause printing setting

 

Follow these steps to disable the Pause printing option:

• Click the “See what’s printing” option by following the steps from the above-mentioned first method. 

• Then, tap “Printer” and uncheck the “Pause Printing” option if it is marked.

 

3. Restart the print spooler

 

Use these steps to restart the spooler service.

• Open the service list of the computer by inputting “services.msc” in the Run app box. You can open the Run utility by right-clicking on the Windows Start icon.

• From the services, go to the “Print Spooler” and right-click on it for options.

• Click “Restart” from the option to restart the spooler service.

• By restarting, the print jobs will also resume.

• Ensure that the print spooler's startup type is automatic. You can check it by clicking on “Properties” from the options that you will find after right-clicking the “Print Spooler.”

 

4. Update the Epson printer driver

 

You can set your printer for automatic updates to avoid outdated driver problems. However, follow these steps to update the drivers using the PC settings:

 

• First, visit the Epson support website and download the latest driver for your printer.

• Then, input “devmgmt.msc” in the Run utility box and open “Device Manager.”

• From the list, expand the “Print queue” option and right-click on your printer name for options.

• Select “Update driver” from the menu.

• A window will open asking Whether you want the computer to search for the driver or you manually want to locate the driver.

• Select the first option and let the computer search for the driver. 

• After that, canary on with the process to install the driver correctly.

• Restart the computer after installation and print some test pages.

 

Conclusion 

 

The blog entails all the necessary information to guide you in resolving the Epson printer is offline error. All you have to do is correctly perform the steps. Additional to these solutions, we would recommend you run the trouble-shooter setting on your PC to detect and fix the error. If your printer doesn’t get back to online mode after trying all the fixes, then consult Epson support for help.