Why is My Canon Printer Offline: Steps to Troubleshoot the Issue

Printing not working can be an annoying technical issue. Users might come across many problems including Canon Printer offline. This is a common problem which is caused and stops your printing job. You need to find the main cause of the issue to get it solved quickly.

 

Main Cause for Canon Printer Offline

Lots of reasons result in Canon Printer Offline problems. Want to know which are those causes, explore the list below:

 

• Connection problem.
• USB cable or loose wire problem.
• Printer sleep mode.
• Pause mode of the printer.
• Paper-jam problem.
• Empty paper tray.
• Poor internet connection.
• Malware or virus attack.
• Corrupted printer software and drivers
• Printer drivers are not supported after the Windows update.

 

Why is My Canon Printer Offline: How Can I Solve it?

The Canon Printer Offline problem is really frustrating. Before proceeding toward turning the printer from offline mode to online mode. HP Printer users need to know about common causes that make this issue occur. However, there are lots of methods that can help you to troubleshoot Canon printer offline errors. Let's explore the step-by-step process to solve the issue quickly.

 

Reconnecting the Wi-Fi and Printer

Before trying something, you need to follow basic steps like connecting the WiFi and Canon printer. You can do the same by following the below steps:

 

• Forget the router to follow the reconnection steps.
• You can connect both using USB if you are using the USB cable connection.
• Prefer the connecting wireless printer with the internet router.
• Open the WiFi Wizard Setup window on the touchscreen printer and connect it systematically.
• Hold pressing the WiFi button till you find the WiFi light starts blinking.
• Once it's done your printer starts blue light blinking.
• Head over to the WiFi router and press the WPS button.

 

Disable Use Printer Offline Option

• Select "Start".
• In the search bar enter "Control Panel".
• Now choose "Hardware & Sound" from the sub-categories.
• On the window select "Devices & Printers".
• Right-click on the Canon printer and select "See what is printing".
• Click the drop-down menu and select "Printer".
• Uncheck the "use printer offline" option.
• If it's selected, remove the check mark and save all the changes.
• Once after completing all the changes, select "Cancel all documents".
• Now try to connect the Canon printer.

 

If you are still facing the Canon printer offline error, jump to the next step listed below.

 

Restart the Printer Spooler

Printer Spooler helps you manage all the print-related jobs you send to the printer. Sometimes restarting the Spooler services can help you find the answer to your question "Why is my Canon printer offline?"  

 

• Click Windows + R.
• Open the Run box and enter .msc and click on enter.
• Once you do so you will come across the "Services" window.
• Here you can see a list of Windows services, choose a few and press "P" to highlight the Printer Spooler.
• From the drop-down menu, click on Properties.
• Choose Stop from the General tab >> Click on Ok to save all the changes.
• Once the Printer Spooler gets deactivated, navigate to delete the printing jobs.
• Open Windows Explorer >> C driver >> Windows >> System32
• Now choose Spool >> Printers.
• Select Continue once you see the pop-up message.
• Close the window and go to the General tab once the folder gets opened.
• Restart the Spooler service and set Startup Type as Automatic.
• Complete the print test to check if the Canon Printer offline error is solved.

 

Ending Note

Got an answer for why is my Canon printer offline? You can try for best ways that help you solve Canon printer offline errors. Know the main cause and implement the solution accordingly. But if you are still facing the problem, it's better to get connected with a professional team, they will guide you in a perfect manner.