Troubleshoot Ricoh Printer Offline Steps to Follow

  

Are you facing the frustrating issue of your Ricoh printer going offline? This common yet critical problem can halt all your printing tasks and leave you exasperated. If you're struggling with the Ricoh printer offline issue, don't worry! This article can help you understand the Ricoh printer offline fix steps.

 


Ricoh Printer Offline Fix: Effective Steps to Follow

Facing a Ricoh Printer offline issue? It might be due to SNMP or WMI protocols. Switching to WMI can help resolve it. However, if SNMP to WMI turning method doesn't work for you, you can follow others that help you troubleshoot the problem and make the Ricoh printer turn online again. Go through the step-by-step process right below.

 

How to Disable SNMP and Set to WMI Only?

To switch the protocol from SNMP to WMI and disable SNMP on your Ricoh printer, follow these simple steps:

 

  • Go to Share settings on your Ricoh printer.
  • Hit on "Change" >> select "Profiles" from the right corner.
  • Now choose "General Configuration" from the menu.
  • Go to "Profiles" >> "General Settings."
  • Check for the protocols used to detect printer status.
  • Check what is selected, whether SNMP or other protocol and change the status to WMI.
  • Save changes by clicking "OK" and returning to the home screen.

 

By completing these steps, your Ricoh printer will now use WMI exclusively, and the SNMP protocol will be disabled.

 

What More You Can Do for Ricoh Printer Offline Fix?

Ricoh printers are renowned for high-quality output, making them a popular choice for all users alike. Like other electronic devices, printers can encounter technical issues. One ordinary problem users face is the dreaded "Ricoh Printer Offline" error. If you're facing this frustrating issue, check for the Richo printer offline fix steps right below in this blog.

 

1.Check Physical Connections

  • Plug the power cord into your Ricoh printer and a functioning power outlet.
  • Check the network cable and USB connection of the printer of your router and computer. If the cable connection appears damaged or loose, ensure to replace or reset it.

 

2. Restart the Printer

  • Switch off the Ricoh Printer.
  • Don’t be in a hurry, wait for some time. 
  • Turn on the printer after a few minutes and enable it to reinitialize its internal components.

 

3.Check the Printer Status

For Windows:

  • Search for the Control Panel.
  • Select the "Devices and Printers."
  • Locate the Ricoh printer from the list.
  • Right-click on Windows.
  • Choose Default Printer.

 

For Mac:

  • Navigate to "System Preferences."
  • Select "Printers & Scanners."
  • Locate the Ricoh Printer from the list.
  • Use shortcut CTRL+click.
  • Now choose "set as default printer."

 

4.Update Printer Drivers

  • Go to the official website and find updated Printer Drivers.
  • Download the updated drivers.
  • Follow the step-by-step process for installation.
  • Restart the computer after installing the updated driver.

 

5.Clear Print Jobs

For Windows:

  • Go to "Devices and Printers."
  • Right-click on your Ricoh printer.
  • Select "See what's printing."
  • Now restart your Ricoh printer and PC.

 

For Mac:

  • Select "Printers & Scanners."
  • On your Ricoh printer, hit on Ctrl-click.
  • Choose "Open Print Queue."
  • Select "Cancel All Documents" to remove the print queue.
  • Restart both the Ricoh printer and computer.

 

6.Verify Network Connection

  • Check the Ethernet cable connection or access point.
  • Ensure your Ricoh printer has a stable Wi-Fi connection.
  • Now restart the printer and router to reestablish the strong connection.

 

Conclusion

Trying the above methods can help with the Ricoh printer offline fix. Consider methods like clear print jobs, updating printer drivers, verifying the network connection, and more to solve the problem. However, consider contacting the expert or support team if you are dealing with the same issue after trying the above-listed steps. They will guide you in the best possible manner.

 

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