Troubleshooting for Epson Printer Offline

 Epson printers are highly popular devices that you can notice in various settings. But printer errors are not uncommon, and as a printer user, you should know how to fix them. One of the frequently reported problems is the Epson printer offline. Every device owner has faced this issue at one or the other point during the device’s usage. 

 

This error arises due to causes like connectivity problems between your computer and printer, software or hardware-related issues or problems in the printer spooler. Keep reading to fix these reasons and bring your Epson printer back online. 

Fixes for Epson Printer Offline Issue

Follow these fixes to make your Epson printer online and functional. 

Turn off the Use Printer Offline functionality 

Most Epson printer users unknowingly leave the use printer offline setting turned on. They then face the offline error. Here’s how to disable this setting.

 

• Touch the Windows logo key and R to access the Run box.
• Here, input ‘control’ and tap ‘OK.’
• In the Control Panel, find the ‘Devices and Printers’ section. The View by drop-down menu should be Large Icons.
• Right-tap on your printer and choose ‘See what’s printing.’
• Tap ‘Printer.’
• Check whether there’s a tick beside the Use Printer offline option.
• If there is, remove it and try printing.

Troubleshoot the spooler service

 The spooler service should not be stopped. Otherwise, you will find that your Epson printer says offline. Use these steps to start the service.

 

• On the Run dialogue box, type ‘services.msc’ and press ‘OK.’
• On the Service window, navigate to ‘Print Spooler.’
• Check that it is running.
• If the status seems Stopped, right-click it and choose ‘Start.’
• This will restart the spooler service.
• Exit the window and check whether the Epson printer is online.

Clear all the print jobs

Sometimes, the print queue becomes loaded with printing jobs. It also makes Epson printer offline. Clear the print jobs from the queue with these steps.

 

• Launch the Run box on your system.
• Now, type ‘services.msc.’
• Hit Enter.
• Now, press ‘Spooler’ and right-tap it.
• Click the ‘Properties’ button.
• Now, choose ‘Stop’ followed by ‘OK.’
• Launch Windows File Explorer.
• Here, type ‘%windir%system32/spool/PRINTERS.’
• In the folder, remove all the files.
• Head back to Spooler Properties window.
• Tap ‘Start’ and click ‘OK.’
• Find out if your Epson printer shows an online status.

 

Reinstall the printer drivers 

If your printer drivers are corrupt or obsolete, you have high chance of facing the offline error in the Epson printer. So, use these steps to reinstall the drivers.

 

• Access the Windows Start menu, and from there, access Control Panel.
• Go to ‘Add or remove programs’ and right-tap on your Epson printer driver.
• Now, choose the ‘Uninstall’ option from the menu.
• Return to ‘Devices and Printers’ and choose the ‘Add printer’ option.
• In the new window, tap ‘Add a network, wireless or Bluetooth printer.’
• Install the relevant driver as per your Epson printer model number.
• Finally, start your system again. 
• Give a test print command. 

Examine the connection between your PC and Epson printer

Often, you may find that the Epson printer says offline if the connection between it and the PC is weak. So, check the cables connecting both devices and see if they are working fine. 

Also, check if both devices are linked properly through the USB cable.

Concluding Words 

It's easy to fix the offline problem in the Epson printer. You just need to know the causes and steps to fix them. If you cannot resolve this issue independently, seek the help of a printer technical expert.