How to Solve Brother Printer Offline Issue?

 Dealing with a Brother printer offline issues can be frustrating, especially when you need to print important documents. However, simple troubleshooting steps can often resolve this common issue. In this guide, we will walk you through bringing your Brother printer online and keeping it connected.

 


Why Do I Face Brother Printer Offline Problems?

You might face the Brother Printer Offline problem due to issues such as

 

  • Network Issues
  • Outdated Drivers
  • Printer Settings
  • Software Glitches
  • Power and Hardware Problems

 

There are a lot of reasons that result in Brother printer keeps going offline. Knowing the cause can help you to solve the problem and get your printer working in the best possible manner.

 

How to Solve Brother Printer Offline Problem?

Dealing with a Brother printer that keeps going offline can be frustrating, but by following these troubleshooting steps, you can often resolve the issue and get your printer back online. 

 

Remember to ensure physical connections, check network settings, update software, and set your printer as the default. Let's check the step-by-step guide to learn how to solve Brother printer offline problems.

 

Check Physical Connections

  • Make sure your Brother printer is plugged in properly.
  • Also, check the USB and network cables.
  • Make sure that they are connected properly with each other.
  • Lose or bad connection between the computer and the network router can result in the Brother printer keeps going offline problem
  • Thus, double-check the connection.

 

Restart Your Printer

  • First of all, turn off your Brother printer.
  • Unplug the Brother printer from the power source.
  • Don't be in a hurry.
  • After a few minutes plug the source back.
  • Now turn on the Brother printer.

 

Verify Network Connection

Ensure your Brother printer is connected to the same network as your computer.

Check your router's settings to confirm the printer's IP address is correctly assigned.

 

Set the Printer as Default

For Windows:

  • Open "Control Panel" > "Devices and Printers."
  • Right-click on your Brother printer and select "Set as default printer."

 

For Mac:

  • Open "System Preferences" > "Printers & Scanners."
  • Select your Brother printer and click on "Default Printer."

 

Check for Software Updates

  • Visit the official Brother website.
  • Search for and download the latest printer drivers and firmware for your printer model.

 

Restart Print Spooler Service (Windows)

  • Press Win + R to open the Run dialog box.
  • Type "services.msc" and press Enter.
  • Locate "Print Spooler" in the list, right-click it, and select "Restart."

 

Disable SNMP Status (Windows)

  • Open the "Devices and Printers" window.
  • Right-click on your Brother printer and select "Printer Properties."
  • Go to the "Ports" tab.
  • Uncheck the box next to "SNMP Status Enabled."

 

Contact Brother Support

Now you might know why your Brother printer keeps going offline and how to solve the problem. However, if you are still facing the same issue, contact Brother's customer support for further assistance. Provide them with your printer model and details about the issue for personalized help.

 

Wrapping it Up

Dealing with the Brother printer offline or experiencing frequent episodes of a Brother printer going offline can be vexing. However, it's a common issue with a range of potential causes, including network instability, outdated drivers, incorrect settings, and software glitches.

 

By following the step-by-step troubleshooting guide outlined above, you can often diagnose and resolve the Brother printer offline problem, ensuring that your printing tasks run smoothly and without interruption. Remember, addressing this issue promptly can save you both time and frustration in the long run, keeping your Brother printer consistently online and ready for use.

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